Mirrastone is a leader in building residential homes. Our vision is deliberately simple: ‘To be the home builder most known for changing consumer views on home building in Victoria.

Our group consists of a range of different brands which cater to different markets, this includes Sherridon Homes, Royston Homes, Evo Homes, First Place, Soho Living, and Marque, just to name a few.

Sherridon Homes is a leader in building residential homes across Victoria, and we are currently seeking a Customer Experience Coordinator to join our supportive and dynamic team in Geelong.

The Role

• You will deliver an exceptional journey to our customers, building a home experience.

• Working within a tight-knit and supportive team

• Ability to establish strong networks with internal and external stakeholders

• Utilising technology, internal systems, industry knowledge and Mirrastone software to deliver a seamless customer experience

• Maintaining accurate data entry in line with the Customer Journey, Mirrastone policy, and procedure

About You

• Previous experience in a CEC role with a volume builder in Victoria is highly regarded

• You have a high emphasis on Customer Service

• A caring/empathetic nature when dealing with clients and colleagues

• Well-developed communication skills

• High level of personal presentation

• Driven with a “Can Do” attitude

• Strong attention to detail

• Enjoy the excitement of being a part of a rapidly expanding business

Qualifications and Experience

• Qualifications in the building industry are highly regarded

• Highly developed computer literacy skills

• Able to prioritise and handle a large work-load

• A strong work ethic and the ability to multi-task

• Strong written & verbal communication skills, including a professional phone manner

What’s on offer

• Join Victoria’s #1 home builder

• A passionate and fun team

• Training, development and mentoring

• Opportunities to grow within the organisation

• Legendary company events

Next Steps…..

If it sounds like you, we recommend you apply today to get the ball rolling. We look forward to your application.

Please note: You must have unlimited Australian work rights to be considered for this role, as well as being able to interview in person.

To all our agency partners and other prospective recruiters, we are confident of fulfilling this role ourselves.